Prepared for
Industries · Transportation & LogisticsFewer calls, cleaner paperwork, earlier warnings.
From first message to approved action. A person stays in control at every step.
The numbers and workflow statuses I'd set up for a transport or freight forwarding company, in one view. Illustrative only: a fictional operation with sample data.
Transport and logistics companies already run a TMS, telematics, carrier portals, customs systems and inboxes full of booking requests. Dispatchers and coordinators spend hours retyping documents, answering 'where is my shipment' and chasing proof of delivery. I build AI agents on top of the systems you already run, so bookings are captured, documents are checked, customers are updated and exceptions reach the right person early. Your team approves rates, route changes and anything sensitive that goes to a customer.
Send me a recent export of shipments from your TMS (no customer names needed). I show you where delays, empty running and slow paperwork are costing you, and the three fixes to start with.
Enter your own numbers: repetitive tasks like enquiries, bookings, documents, orders and reports. Nothing is sent anywhere.
A simulated fortnight at Carrier 1. Each card is a shipment moving through your workflow, with a person approving anything important. Sample data.
Simulation with sample data. Real timing depends on your volumes, systems and team.
Every booking entered once, without retyping.
Booking requests arriving as emails and PDFs are read, and shipper, consignee, dates, weights and references are entered into your TMS as a draft job. Anything missing or unclear goes to a coordinator to check rather than being guessed.
Simulate this for my business →Better plans ready before the dispatcher starts the day.
Open loads are grouped into suggested routes by delivery window, vehicle size and driver hours, with empty running and backhaul options flagged. The dispatcher approves, changes or rejects every plan.
Simulate this for my business →Customers hear about delays before they have to call.
Customers asking "where is my shipment" by email, portal or WhatsApp get an answer from your telematics and carrier portal data within seconds. Questions about claims, rates or complaints go to your team.
Simulate this for my business →
When traffic, a missed pickup or a port delay pushes an ETA past the delivery window, the job is flagged and a delay notice is drafted for the customer. A coordinator approves it before it goes out.
Simulate this for my business →Paperwork matched and invoices checked, so cash comes in sooner.
Proofs of delivery, CMRs and bills of lading are matched to the right job the same day. Missing signatures, wrong references and short deliveries are flagged, and the customer invoice is ready to raise once POD is confirmed.
Simulate this for my business →
Every carrier and subcontractor invoice line is checked against your agreed rates, fuel surcharge and the job record. Overcharges and duplicates are listed for your finance team, who decide what to query.
Simulate this for my business →Ten modules that read your TMS, telematics and finance data, and show where time and margin are lost.
Reads booking emails and PDFs and creates draft jobs in your TMS for a coordinator to check.
Watch the demo →Ask for pricingSubmit the formSuggests routes and loads by delivery window, vehicle and driver hours, for dispatcher approval.
Watch the demo →Ask for pricingSubmit the formAnswers "where is my shipment" on email, portal and WhatsApp from your live tracking data.
Watch the demo →Ask for pricingSubmit the formMatches proofs of delivery and transport documents to jobs and flags anything missing.
Watch the demo →Ask for pricingSubmit the formChecks carrier invoices against agreed rates and lists overcharges for finance to query.
Watch the demo →Ask for pricingSubmit the formDrafts customer quotes from your rate cards and lane history, for sales to approve.
Ask for pricingSubmit the formSpots waiting time and extra charges from telematics and adds them to the invoice draft.
Ask for pricingSubmit the formReminds you before licences, permits, inspections and insurance expire.
Ask for pricingSubmit the formA morning summary of shipments, on-time rate and open exceptions, sent to managers on WhatsApp.
Ask for pricingSubmit the formB2B growth: manufacturers, importers and retailers on your lanes researched and approached.
Ask for pricingSubmit the formFor hauliers, freight forwarders, couriers and 3PL transport teams. Tick what fits your business, then send me your list and I'll tell you where to start.
Each pack bundles the use cases that work best together, so you get a working result first and add more once it pays off.
Best for: Operations teams that want fewer "where is my shipment" calls.
Best for: Hauliers and fleets that want better plans and less empty running.
Best for: Finance teams that want faster invoicing and no overpaid carrier bills.
Best for: Forwarders and carriers that want faster quotes and new shipper accounts.
Fill in this form. Your details go to shahzad@shazzbiz.com and you get a short plan with your quickest wins and pricing. Questions first? Ask on WhatsApp.
Something else on your mind? Ask me on a short call.
Yes. I build on top of your existing TMS, for example CargoWise, Descartes or MercuryGate, plus your telematics, carrier portals and inboxes. The agents read and update records through APIs or structured exports, so dispatchers and coordinators keep using the screens they know and nobody has to switch platforms.
No. Route plans, rate quotes and any change to a customer commitment are prepared as drafts for approval, and a dispatcher or sales coordinator signs them off. Routine updates, like an in-transit status, can be sent automatically once you are happy with how they read.
Yes, that is one of the most common starting points. The AI reads emails and attachments, pulls out shipper, consignee, dates, weights and references, and creates or updates the job in your TMS. Anything incomplete or unclear is sent to a coordinator to check rather than guessed.
Access is limited to what each workflow needs, and we agree hosting, retention and permissions before building. I use AI services that do not train on your data. Every action an agent takes is logged, so you can see what was read, what was changed and who approved it.
No. You need to know how your operation runs, which you already do. I handle the TMS connections, set-up and testing, and your team sees the results in the tools they already use, such as the TMS, email or WhatsApp. I provide short guides and stay available for changes.
It depends on your tools, the size of your fleet or network and the use cases you pick. A focused first workflow, such as booking capture, is often running within a few weeks. A short call is enough for me to give you a clear scope, timeline and price for the first step.
Usually with booking capture or proactive shipment updates. Both save coordinators hours each day, reduce calls from customers and use data you already have. Document checks and carrier invoice audits are common next steps, because they protect margin and speed up cash collection.
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